It is noticed that students of Class X onwards are encouraged to compete IIT-JEE (Advanced), etc. and as such they become aspiring students to compete these Entrance Examinations they get inclined towards joining certain coaching institutes for preparation of their competitive exams. At this juncture, both the students and parents both get attracted to some premium coaching institutes. These institutes charge the coaching fees in advance for the entire course. For the admission purpose, the parents do not get a chance to negotiate on the prescribed fees and the mode of payment.
Since the students have to pay the full amount of fees during the admission, they feel trapped in case they don’t feel comfortable or happy with the teaching methods or teacher’s attitude/behavior after sometime. Some students quit in the middle of the course and their proportionate fees do not get refunded due to certain terms and conditions they would have signed during the admission process.
As per the law of Hon’ble National Commission, the claimants definitely are entitled for a refund of their fees. If the refund is denied by the institute, it would be termed as an ‘Unfair Trade Practice’ and this has to be certainly stopped by exercising a moral responsibility. There have been several cases noted recently. The Chandigarh State Consumer Disputes Redressal Commission has also disposed off three such cases ordering the institutes to refund the fees to the claimants.
If you are facing any similar issue with your coaching institute, please feel free to contact us on Power to Consumer for seeking any help or guidance.